Salon Policies

COVID-19 Policy

Due to the current Pandemic, it is required that you wear a mask whereas all stylists will have on a mask. We are taking clients one at a time. We kindly ask that you come alone and not bring extra people including children.  If you are sick please stay home and reschedule your appointment. We will do our part in making sure we keep our salon environment clean and sanitized in between each client. Thank you for understanding.

Prices Subject to Change without Notice
In certain instances, our menu prices may change. We will always strive to maintain costs and only change prices when necessary. We will always quote a “starting at” price and not a final cost, due to the density and length of hair, changes or conditions in your services.

Our service providers will go over your services and define any changes to pricing if any are needed.

Deposits/fees/no calls no shows/etc
It’s important to know before you book make sure your appointment time has been approved by your stylist. However in order to book an appointment a NON REFUNDABLE deposit starting at $50 is required. The non-refundable deposit amount depends on your service price. The deposit(s) WILL NOT be refunded under any circumstances.Deposits secure your space and insure prompt service. However the deposit(s) will go toward your service(s).  Please take note, there is a cancellation fee which is the deposit amount of whatever service you booked. If you need to reschedule you must do so 24hrs before your appointment or you will be charged the deposit amount paid and also be required to put down an additional deposit for your new appointment. If you are a “no call no show” you will be have to come in as a walk-in. Time is everything and no call and no shows is lost money. If you are 15mins late there will be an addition $20 added, unless you speak with your stylist and they tell you otherwise.The $50 deposit may be paid over the phone or in the salon when you are booking your appointment.We accept Cash, Debit, Credit. All contact information will be provided in your appointment confirmation email. By choosing to book any appointments you are accepting and approving everything mentioned in this statement.  

Arrival
Our scheduling is designed to permit the correct time needed to complete your services. Please help us by being on time so that we may complete your service as scheduled. If you are more than 20 minutes late, it may be necessary to reschedule your appointment because it may interfere with the next client’s appointment.

Cancellations
Our staff is in great demand, so please be respectful to their time and that of other guests by honoring your commitment to be here for your reservation. We require at least 24 hours when cancelling an appointment. Multiple bookings require at least 48 hours. Repeated no-shows or cancellations may require credit card prepayments to reserve future appointments.